Need a bracelet size alteration?

Simply add this to your basket for a larger size

£5.00
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Can ChloBo bracelets be made to measure?

The answer is YES! All of our womens bracelets are made to the standard size of 18cm. However if you require a different size, you can measure your wrist and let us know your desired size. Please see below:

Need a bigger size?
All our Women’s bracelets are made to 18cm. However, if you would like a bracelet made larger please add this product to your basket and write the new size you require (in centimetres) in the note’s section at the checkout. If you are purchasing more than one piece of jewellery please specify which items you would like resizing.

If the bracelet is older than 12 months or not under warranty the resizing will be carried out by our repairs department – your bracelet will be taken apart and restrung with the extra beads required. The cost for this service is £18, please contact our repairs department for more information repairs@chlobo.co.uk.

Need a smaller size?
There is no extra charge for this. Simply write the new size you require (in centimetres) in the notes section at the checkout. If you are purchasing more than one piece of jewellery please specify which items you would like resizing.
If you would like the bracelet making smaller after the 12 months warranty the cost will be our standard restring charge which is £12.

Please Note:

ChloBo Man bracelets are measured to 20cm, and can also be altered.

We do not offer size alterations for ChloBo Kid's bracelets or on any necklaces.

Our jewellery is hallmarked in the UK at the Assay Office, fulfilling the requirements established by law on Precious Metals. This is a guarantee of the purity and quality of the metals used.

Any accidental damage/breakage can be repaired at a small charge. Faulty products will be repaired under your 12 month warranty - valid only with warranty card & proof of purchase. For more info please click here.

Please Note: For hygiene reasons we do not accept returns on earrings.

All of our pieces are lovingly created using 925 Sterling Silver, Gold Plating, Rose Gold Plating & Semi-Precious Stones. These Stones are natural and therefore unique so from time to time may vary in size, tone and finish. Small imperfections or 'beauty spots', as we like to call them, are inherent and add character and individuality to the Stone. 

In order to prolong the beauty and lustre we recommend that your ChloBo piece should avoid contact with perfume, false tan, lotions, chlorine etc. Please handle with care and if required gently clean the Silver with a polishing cloth.

 Take care of your ChloBo piece and it will love you back for years to come! For more information click here.

Need a size alteration? For more information please click here.

More Information
Metal 925 Sterling Silver
Stone No Stone

All UK mainland orders are FREE delivery when over £70.

Please Note:

Due to COVID-19 keeping our staff and customers safe during these difficult times is our number one priority and we are taking every measure we can to ensure we maintain the highest safety levels. Please be assured that we are trying to get your orders to you as quickly and as safely as possible. If you have any questions please contact customerservice@chlobo.co.uk. Thank you for your patience and ongoing support.

We endeavour to dispatch your order as quickly as possibly but please do allow up to 3-5 business days for standard UK delivery, particularly as all our items are handmade to order. 

However, please allow up to 10 working days for the dispatch of any engravable products and pieces from ChloBo Couture.

All mainland UK deliveries will be made via Parcel Force and Royal Mail, other UK destinations (Northern Ireland, Channel Islands, Isle of Man etc) will be delivered by Parcel Force. You may check the status of your order and shipment either online or by contacting our Customer Support Centre, please email: customerservice@chlobo.co.uk.


Deliveries will be made between 9-5 Monday – Friday and must be signed for.


Please allow for 10 working days for delivery during Black Friday, Christmas and Sale periods.

 

Refunds

Please Note: For hygiene reasons we do not accept returns on earrings. We also do not offer any refunds on any personalised/engravable products or perfume.

ChloBo promise to refund any items you are not completely happy with, provided they are returned to us in a saleable condition within 14 Days of receipt. All refunds will be credited back to your original method of payment. For more info please click here.

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