Delivery Information
Delivery Cut-Off Times
Please note orders placed before 4pm, Monday to Friday (and where items are in stock) will usually be dispatched the same day.
Please note that during peak periods, dispatch may be delayed beyond our usual timeframes.
Orders placed after 4pm on a Friday, and during a Bank Holiday weekend, will typically be dispatched on the next working day.
UK Delivery
We offer a range of UK delivery services to suit your needs, whether you’re happy to wait a couple of days or you need your order as soon as possible. All services include full tracking, so you can follow your parcel every step of the way.
Free Standard Delivery on orders over £150.
We offer free Standard Delivery on all orders of £150 or more to addresses within the UK. Orders are dispatched via Royal Mail on a 48-hour tracked delivery service.
Royal Mail Tracked 48 – £2.99
A reliable and affordable delivery option. Your order will arrive within 2 working days and you’ll receive full tracking details so you can keep an eye on its journey. Perfect if you’re not in a hurry but still want peace of mind.
Royal Mail Special Delivery – £6.99
Need it quickly? This next working day service is fully tracked and insured, giving you extra confidence that your parcel will arrive on time and in perfect condition (subject to cut-off times and product availability).
DPD Two-Day – £2.99
Enjoy the convenience of DPD’s two-day tracked delivery with live updates direct to your phone or email. Great value and reliable service when you can wait just a little longer.
DPD Next Day – £6.99
When tomorrow just can’t come soon enough, choose DPD Next Day Delivery. Your order will be with you the very next working day, with tracking updates and a one-hour delivery window so you can plan your day (subject to cut-off times and product availability).
Non UK / International Delivery:
We offer international shipping at a flat rate of £14.99 per order.
All duties and taxes are calculated at checkout, so you know exactly what you'll pay and there will be no additional fees on delivery.
Orders are fulfilled by DPD and shipped using the Delivered Duty Paid (DDP) service, ensuring a smooth and fully inclusive international delivery experience.
International delivery times vary by destination, but orders will typically arrive within 14 working days.
Packaging
We understand how important it is to make a lasting first impression.
Each piece is carefully hand-packed in our ChloBo presentation box and delivered in plain, unbranded outer packaging to ensure complete discretion, perfect for surprise gifts or added privacy.
Please note our delivery notes enclosed do not contain any pricing or costs.
| Service | Price | Estimated Delivery Time* | Tracking | Extra Benefits |
|---|---|---|---|---|
| Free Standard Delivery (orders £150+) | Free | 3–5 business days | ✔ | Dispatched via Royal Mail Tracked 48 |
| Royal Mail Tracked 48 | £2.99 | 3–5 business days | ✔ | Reliable, affordable |
| Royal Mail Special Delivery | £6.99 | Next working day | ✔ | Fully insured, fast & secure |
| DPD Two-Day | £2.99 | 2 working days | ✔ | Live updates via text/email |
| DPD Next Day | £6.99 | Next working day | ✔ | One-hour delivery window, live tracking |