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Orders and Returns

Returns Policy

ChloBo promise to refund any items you are not completely happy with, provided they are returned to us in a saleable condition within 14 Days of receipt. All refunds will be credited back to your original method of payment. Unfortunately we are unable to offer exchanges at this time. Postage costs will be refunded on faulty items only. Please include all contact details.

For hygiene reasons we cannot accept returns on earrings. 

Post items via recorded delivery to the below address, please ensure that you include proof of purchase. 

Online Returns

ChloBo Group Ltd

PO Box 3826

Chester

CH1 9BB

When you send your repair in, could you please enclose your proof of purchase/invoice (if you have it), contact details and a returns address.

We always recommend that you send your jewellery in to us in a secure padded envelope, using Royal Mail Signed for. We aim to get your repair back to you within 15 working days.

For order information or returns please email Info@ChloBo.co.uk 


NOTE: No refund will be issued for Gift Wrap