Returns


Please Note: For hygiene reasons we do not accept returns on earrings.

IMPORTANT CORONAVIRUS COVID-19 UPDATE REGARDING OUR RETURNS POLICY

Keeping our staff and customers safe during these difficult times is our number one priority and we are taking every measure we can to ensure we maintain the highest safety levels. Due to these circumstances we are extending our returns and refund policy.

If you would like to return something to us please keep hold of the items and your proof of purchase, until the government restrictions have been lifted. In doing so we hope to keep staff safe when processing returned parcels and our customers safe by avoiding trips to the post office.

Once government restrictions have been lifted our usual returns and refund policy will be put back into place. 

We thank you all for your patience and continued support and apologise for any inconvenience. If you have any question please don’t hesitate to contact us at customerservice@chlobo.co.uk.

 

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