ChloBo Repairs


All ChloBo jewellery comes with a 12-month warranty, but accidents happen, we’re all human! Should anything happen with your ChloBo pieces within the first 12 months of purchase, we’ll repair it free of charge and piece it back together as though nothing ever happened!

Please note: Your 12-month warranty is from the date of purchase. Please ensure you have provided us with your order number/proof of purchase on the form below to ensure your piece can be repaired under warranty.

If your pieces are over the 12-month warranty period, don’t worry, we’re still here to help! Our dedicated repairs team can repair any accidental damage/breakage for a small charge and restore them back to their original glory.

Unfortunately, if all components have been lost, we cannot repair or replace your item. If your item has previously been repaired by any other jeweller, the warranty will be void.

ChloBo RepairsChloBo Repairs

Here’s how you can return your jewellery for repair:

1. Please print and complete the Repairs Form below and enclose it within your repairs return.

2. Post it back to us using the address on the Repairs Form. We always recommend that you send your jewellery to us in a secure padded envelope, and use signed for delivery service as we do not accept liability for lost items.

We pride ourselves on our speedy service and strive for your repair to be returned to you within 15 working days, however, please note that this is subject to stock. 

Clean & Restring

Looking to bring the shine back to your piece? Or perhaps it needs a restring? We all need a little TLC from time to time, and so does our jewellery! Give your pieces the TLC they deserve with our in-house cleaning service at £5 per item or contact our repairs team to discuss our restringing options.

For more information, please repairs@chlobo.co.uk or call 01244 470 490.

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