All mainland UK deliveries will be made via Parcel Force and Royal Mail, other UK destinations (Northern Ireland, Channel Islands, Isle of Man etc) will be delivered by Parcel Force.

We endeavour to dispatch your order as quickly as possibly but please do allow up to 10 working days for delivery during Christmas and Sale periods, particularly as all our items are handmade to order.

You may check the status of your order and shipment either online or by contacting our Customer Support Centre. Email customerservice@chlobo.co.uk.

Deliveries will be made between 9-5 Monday – Friday and must be signed for.

ChloBo promise to refund any items you are not completely happy with, provided they are returned to us in a saleable condition within 14 Days of receipt. All refunds will be credited back to your original method of payment. For more info please click here.

Please note: For hygiene reasons we cannot accept returns or refund on any earrings.