Delivery Information

All mainland UK deliveries will be made via Royal Mail, other UK destinations (Northern Ireland, Channel Islands, Isle of Man etc) will be delivered by Royal Mail Special Delivery.

Most internet orders are dispatched on the next business day but please allow up to 5 business days for standard UK delivery because all items are handmade to order. Peak period delivery times may vary. Orders made on Saturday and Sundays will be despatched on the Monday morning. You may verify the status of your order and shipment either online or by contacting our Customer Support Centre.

Deliveries will be made between 9-5 Monday – Friday and must be signed for.

Notes: Many of our items are handmade and sourced from craftsmen in the Far East so, from time to time we may experience delays in stock delivery. In the event of a delay, a representative will contact you to discuss delivery times or alternative solutions.