Please Note:

Keeping our staff and customers safe during these difficult times is our number one priority and we are taking every measure we can to ensure we maintain the highest safety levels. Due to these circumstances your orders may take a little longer to be dispatched than usual, especially during our current sale period. Please be assured that we are trying to get your orders to you as quickly and as safely as possible but please allow for 10-15 working day delivery. If you have any questions please contact customerservice@chlobo.co.uk. Thank you for your patience and ongoing support.

Deliveries will be made between 9-5 Monday – Friday and must be signed for.

All mainland UK deliveries will be made via Parcel Force and Royal Mail. Other UK destinations such as Northern Ireland, Channel Islands, Isle of Man etc, will be delivered by Parcel Force.

You may check the status of your order and shipment either online or by contacting our Customer Support Centre. Email customerservice@chlobo.co.uk.

Refunds

ChloBo promise to refund any items you are not completely happy with, provided they are returned to us in a saleable condition within 14 Days of receipt. All refunds will be credited back to your original method of payment. For more info please click here.

Please note: For hygiene reasons we cannot accept returns or refund on any earrings.