Please Note:

*Please allow up to 10 working days for the dispatch of an engravable product from our Personalised Collection.

Deliveries will be made between 9-5 Monday – Friday and must be signed for.

For UK Next Day Delivery please order before 1pm Monday-Friday. 

All mainland UK deliveries will be made via Parcel Force and Royal Mail. Other UK destinations such as Northern Ireland, Channel Islands, Isle of Man etc, will be delivered by Parcel Force.

We endeavour to dispatch your order as quickly as possibly but please do allow up to 10 working days for delivery during Christmas and Sale periods, particularly as all our items are handmade to order.

You may check the status of your order and shipment either online or by contacting our Customer Support Centre. Email customerservice@chlobo.co.uk

Refunds

ChloBo promise to refund any items you are not completely happy with, provided they are returned to us in a saleable condition within 14 Days of receipt. All refunds will be credited back to your original method of payment. For more info please click here.

Please note: For hygiene reasons we cannot accept returns or refund on any earrings. We also do not offer any refunds on any personalised/engravable products or perfume.