All UK mainland orders are FREE delivery when over £70.
Due to COVID-19 keeping our staff and customers safe during these difficult times is our number one priority and we are taking every measure we can to ensure we maintain the highest safety levels. Please be assured that we are trying to get your orders to you as quickly and as safely as possible. If you have any questions please contact firstname.lastname@example.org. Thank you for your patience and ongoing support.
We endeavour to dispatch your order as quickly as possibly but please do allow up to 3-5 business days for standard UK delivery, particularly as all our items are handmade to order.
However, please allow up to 10 working days for the dispatch of an engravable product from our Personalised Collection.
All mainland UK deliveries will be made via Parcel Force and Royal Mail, other UK destinations (Northern Ireland, Channel Islands, Isle of Man etc) will be delivered by Parcel Force. You may check the status of your order and shipment either online or by contacting our Customer Support Centre, please email: email@example.com.
Deliveries will be made between 9-5 Monday – Friday and must be signed for.
Please allow for 10 working days for delivery during Black Friday, Christmas and Sale periods.
Please Note: For hygiene reasons we do not accept returns on earrings. We also do not offer any refunds on any personalised/engravable products or perfume.
ChloBo promise to refund any items you are not completely happy with, provided they are returned to us in a saleable condition within 14 Days of receipt. All refunds will be credited back to your original method of payment. For more info please click here.