Are your bracelets Handmade?
Yes! Each item of ChloBo Jewellery is lovingly handmade in the UK, using 925 sterling silver or 18ct gold plating and rose gold plating. Women’s bracelets are handmade to approximately 18cm, Children’s are handmade to approximately 15cm and Men’s are handmade to approximately 20cm but different styles could vary slightly.
Where can I buy ChloBo other than online?
ChloBo is available across the UK and Ireland in a variety of stores, if you want to know the closest spot to you please refer to our stockist page: www.chlobo.co.uk/our-stockists
I didn’t receive my birthday voucher code, what should I do?
You should receive your birthday code on the day of your birthday via email, if you can’t see it in your inbox we suggest to take a look in your junk! However, if this is not the case, please email email@example.com with the email used to sign up so we can get your voucher to you as quick as possible.
What is your first order discount code?
If you are new to ChloBo and have not ordered with us before, simply create a customer account and use the discount code FIRSTORDER10 in the 'Apply Discount' section when you check out. This can only be used once and you must be logged into your customer account.
My discount code won't work, why not?
Discount codes cannot be used in conjunction with other offers or sale items.
Some of our promotional codes are only valid if you are logged into your customer account. Simply create a customer account to use the discount code but please double check you are entering the exact code and that it is still valid.
If you are still unable to use your code on full price items, please contact firstname.lastname@example.org.
How long will it take for a product to come back in stock?
We aim to have all your favourite pieces available to you at all times, however, some of our most popular pieces can have an extremely high demand. Any out of stock items can take up to 3 weeks to be back as our pieces are sourced from all over the world.
What payments does ChloBo accept?
Payments can be made through PayPal, Klarna and Sage Pay and we accept all major credit cards and debit cards.
I have sensitive skin and/or skin allergies, can I wear ChloBo jewellery?
Yes – whether you have sensitive skin, are prone to skin allergies or get easily irritated when wearing certain metals you can still wear ChloBo Jewellery. Each metal element within our jewellery has been tested and approved by AnchorCert Protect to ensure that it is safe for your skin, even if you already have skin allergies. Click here for more information or visit www.anchorcertprotect.com to see their approved retailer list.
How do I unsubscribe from ChloBo’s mailing list?
If you wish to unsubscribe from our mailing list, there is a button at the bottom of every email we send. Alternatively, you can send an email to email@example.com requesting to unsubscribe and we will take you off our list.