Cute Charm Elephant Bracelet

Our jewellery is hallmarked in the UK at the Assay Office, fulfilling the requirements established by law on Precious Metals. This is a guarantee of the purity and quality of the metals used.

Any accidental damage/breakage can be repaired at a small charge. Faulty products will be repaired under your 12 month warranty - valid only with warranty card & proof of purchase. For more info please click here.

Please Note: For hygiene reasons we do not accept returns on earrings.

All of our pieces are lovingly created using 925 Sterling Silver, Gold Plating, Rose Gold Plating & Semi-Precious Stones. These Stones are natural and therefore unique so from time to time may vary in size, tone and finish. Small imperfections or 'beauty spots', as we like to call them, are inherent and add character and individuality to the Stone. 

In order to prolong the beauty and lustre we recommend that your ChloBo piece should avoid contact with perfume, false tan, lotions, chlorine etc. Please handle with care and if required gently clean the Silver with a polishing cloth.

 Take care of your ChloBo piece and it will love you back for years to come! For more information click here.

Need a size alteration? If you would like a bracelet to be resized to a larger size please call our customer service team on 01244 470244 or email customerservice@chlobo.co.uk immediately after making the purchase with the size you require in centimetres, your order number and the name of the bracelet you would like resizing. The charge to resize your new bracelet is £5. Please see our FAQ page for more information and costings.

All UK mainland orders are FREE delivery when over £70.

Please Note:

Keeping our staff and customers safe during these difficult times is our number one priority and we are taking every measure we can to ensure we maintain the highest safety levels. Due to these circumstances your orders may take a little longer to be dispatched than usual, especially during our current sale period. Please be assured that we are trying to get your orders to you as quickly and as safely as possible but please allow for 10-15 working day delivery. If you have any questions please contact customerservice@chlobo.co.uk. Thank you for your patience and ongoing support

All mainland UK deliveries will be made via Parcel Force and Royal Mail, other UK destinations (Northern Ireland, Channel Islands, Isle of Man etc) will be delivered by Parcel Force.

You may check the status of your order and shipment either online or by contacting our Customer Support Centre, please email: customerservice@chlobo.co.uk.

Deliveries will be made between 9-5 Monday – Friday and must be signed for.

Refunds

Please Note: For hygiene reasons we do not accept returns on earrings.

IMPORTANT CORONAVIRUS COVID-19 UPDATE REGARDING OUR RETURNS POLICY

Due to the current circumstances relating to COVID-19 we are extending our returns and refund policy.

If you would like to return something to us please keep hold of the items and your proof of purchase, until the government restrictions have been lifted. In doing so we hope to keep staff safe when processing returned parcels and our customers safe by avoiding trips to the post office.

Once government restrictions have been lifted our usual returns and refund policy will be put back into place.

We thank you all for your patience and continued support and apologise for any inconvenience. If you have any question please don’t hesitate to contact us at customerservice@chlobo.co.uk.