All UK mainland orders are FREE delivery when over £70.
We endeavour to dispatch your order as quickly as possibly but please do allow up to 3-5 business days for standard UK delivery, particularly as all our items are handmade to order.
However, please allow up to 10 working days for the dispatch of any engravable products and pieces from ChloBo Couture.
Due to COVID-19 keeping our staff and customers safe during these difficult times is our number one priority and we are taking every measure we can to ensure we maintain the highest safety levels. Please be assured that we are trying to get your orders to you as quickly and as safely as possible.
For orders to Ireland is it important to note that our couriers, Parcel Force, are experiencing high delays due to the amalgamation of Covid, Brexit and high volume of deliveries to depots. We endeavour to dispatch your orders as quickly as possible and apologise for any delays via our couriers.
Deliveries will be made between 9-5 Monday – Friday and must be signed for.
All mainland UK deliveries will be made via Parcel Force and Royal Mail. Other UK destinations such as Northern Ireland, Channel Islands, Isle of Man etc, will be delivered by Parcel Force.
EU orders: As a result of the UK leaving the EU, products that are delivered to Ireland or any other EU country are now classed as an international delivery and may be subject customs duty or taxes. Please click here for more information.
Please Note: For hygiene reasons we do not accept returns on earrings. We also do not offer any refunds on any personalised/engravable products or perfume.
ChloBo promise to refund any items you are not completely happy with, provided they are returned to us in a saleable condition within 14 Days of receipt. All refunds will be credited back to your original method of payment. For more info please click here.