All UK mainland orders are FREE delivery when over £70.
Keeping our staff and customers safe during these difficult times is our number one priority and we are taking every measure we can to ensure we maintain the highest safety levels. Due to these circumstances your orders may take a little longer to be dispatched than usual, especially during our current sale period. Please be assured that we are trying to get your orders to you as quickly and as safely as possible but please allow for 10-15 working day delivery. If you have any questions please contact firstname.lastname@example.org. Thank you for your patience and ongoing support
All mainland UK deliveries will be made via Parcel Force and Royal Mail, other UK destinations (Northern Ireland, Channel Islands, Isle of Man etc) will be delivered by Parcel Force.
You may check the status of your order and shipment either online or by contacting our Customer Support Centre, please email: email@example.com.
Deliveries will be made between 9-5 Monday – Friday and must be signed for.
Please Note: For hygiene reasons we do not accept returns on earrings.
IMPORTANT CORONAVIRUS COVID-19 UPDATE REGARDING OUR RETURNS POLICY
Due to the current circumstances relating to COVID-19 we are extending our returns and refund policy.
If you would like to return something to us please keep hold of the items and your proof of purchase, until the government restrictions have been lifted. In doing so we hope to keep staff safe when processing returned parcels and our customers safe by avoiding trips to the post office.
Once government restrictions have been lifted our usual returns and refund policy will be put back into place.
We thank you all for your patience and continued support and apologise for any inconvenience. If you have any question please don’t hesitate to contact us at firstname.lastname@example.org.